1. Responses to your inquiries. If you contact us, we will use your personal data to respond and answer your inquiries. For this purpose, we process your personal data based on your consent, if you provide it to us. We process your name, contact details, your correspondence with us, your questions, and any other personal data necessary to answer your inquiries.
2. Development and improvement of products or services. We process your personal data to evaluate, analyze, and improve our products and (customer) services. We use your personal data to analyze customer behavior and make appropriate adjustments to our products and services. When using our websites or entering or searching for data via these websites, we also process your personal data to compile analytical reports. We use your personal data for customer behavior analysis, making appropriate product and service adjustments, and improvement. This means we analyze how often you visit our website and which buttons you click on. To supplement our database used for the above purposes, we may obtain additional data from public sources. For this purpose, we process your data based on our legitimate interest in improving our products and services. We process your contact details, such as your address and email address, personal details like your name and date of birth, payment information, and your correspondence with Our Company. We also process personal data you’ve entered via our website or generated when using our website, and technical data from your device, such as its IP address, pages you’ve visited on our website, information about which pages you click on and browse through, and the duration of your visit to our websites. If you choose to participate in our surveys, we may ask you to provide your personal data, such as your address, email address, name, and date of birth. For these purposes, we may also use personal data you provided in a survey.
3. Evaluation and acceptance of a customer, supplier, or business partner. If you contact us, we will process your personal data for the purpose of confirming and verifying your identity and further evaluating and verifying the possibility of future collaboration. Our Company will further process your personal data for administrative purposes, such as checking and comparing with records available in public registers of state and supervisory authorities. For this purpose, we process personal data because it’s essential for the conclusion of a contract between you and Our Company. Our Company cannot enter into contracts without obtaining the required information. We process your contact details, such as your address and email address, personal details like your name and date of birth, payment information, and details of your correspondence with Our Company.
4. Conclusion and fulfillment of a contract. If you’ve purchased a product or service from us as a customer or collaborate with us as suppliers or business partners, we process your personal data for administrative purposes, such as sending invoices and making payments. We also use your personal data for the purpose of delivering, receiving, and managing our or your products and services. Our Company will process your personal data for the further fulfillment of our contract, including the provision of customer services. If you request access to Our Company’s premises, we process your personal data for control purposes. For this reason, we process personal data as it is essential for concluding a contract between you and Our Company. Our Company cannot enter into contracts without obtaining the required information. We process your contact details, such as your address and email address, personal details like your name and date of birth, payment details, and your correspondence with Our Company.
5. Relationship management and marketing. We use information stored in our customer database to provide you with quality customer service. We also use your personal data for the development, execution, and analysis of marketing research and strategies. For this purpose, when sending newsletters and organizing customer events, we use your personal data based on your consent. If you choose to participate in events organized by Our Company or attend one of our events, we may ask you to provide your personal data, such as your name, date of birth, address, and email address. When you participate in our events, we process your personal data to organize these events effectively. We use your personal data based on your consent. We process your contact details, such as your address and email address, personal details like your name and date of birth, payment details, and your correspondence with Our Company.
6. Business Activities and Internal Management. We process your personal data during the execution and organization of our business activities. This includes general management, order administration, and asset management. Our company also processes your personal data for the purpose of internal management. We conduct audits, investigations, business checks, and manage and utilize directories of customers, suppliers, and business partners. Additionally, we process your personal data for financial administration, accounting, archiving, insurance, legal and business consultations, and dispute resolution purposes. For these purposes, based on our legitimate interest in maintaining and developing business activities, we process your contact details, such as your address and email address, personal data like your name, payment information, order and payment history, correspondence with our company, and data generated during the fulfillment of the contract between you and our company.
7. Organizational Analysis and Development. Within our company, we process your personal data to prepare and present reports and analyses. We use aggregated/anonymized personal data to prepare reports for our company’s management and to analyze our business activities. We survey customers, suppliers, and business partners to gather more insights about your opinions in the preparation of our reports for our company’s management. For these purposes, based on our legitimate interest in maintaining and developing business activities, we process your contact details like your address and email address, personal data such as your name and date of birth, order and payment history, correspondence with our company, and information you provided in our surveys.
8. Use of our Websites. If you use our websites, we process technical data so you can use the features of our websites and to allow our website administrators to manage and improve their functionality. If you input data into our websites, such as product preferences or your location for receiving information or functionalities, our company will process this data to provide the requested information or functionalities. Furthermore, we process your personal data to allow you to store your data (like preferences and products) in your saved items and to enable you to share them with others to the extent of sharing options you have set on your device. For this purpose, based on our legitimate interest to create and provide technically functioning websites and to improve the functionality of our websites, we process personal data you have entered through the website or that were generated during the use of our company’s website, and technical data from your device, such as its IP address, the internet browser you use, the pages you visited on our site, the information on which pages you click and browse through, and the duration of your visit to our websites.
9. Facilitating Contact with Us. Our company is active on social media platforms (Facebook, Instagram, and TikTok). If you contact our company via social media, we process your personal data to respond to your inquiries and messages. Additionally, when you use the “Contact” tab on our websites, you can contact us through various communication channels, like via an email address, to give us your feedback and suggested improvements, as well as links to our websites and Facebook network details. For this purpose, based on our legitimate interest in responding appropriately to your inquiries and directing you to our social media pages, we process communication channels you’ve chosen to use in communication with us, and personal data you’ve provided to our company. This includes your (username), address, email address, and personal data you provided in your message. Additionally, when you utilize links to third-party websites or apps, the relevant third party may also store cookies on your device.
10. Monitoring and Control. We monitor our processes to verify compliance with our guidelines and regulations. During the monitoring activity, we may access your personal data and familiarize ourselves with it. For this purpose, we might process your personal information based on our legitimate interest in monitoring our internal processes and complying with laws, accessing stored personal data in our systems that might be reviewed for regulatory compliance. Personal data that we might access and review will not be retained for regulatory compliance purposes, except in cases where we need them for further investigation of possible non-compliance. In such cases, we will retain the relevant personal data until the respective investigation or procedure is completed.
11. Health, Safety, and Integrity Assurance. In our company, we highly value your health, protection, safety, and integrity. We process your personal data to ensure the safety of our employees, customers, suppliers, and business partners. For this reason, we verify your authorization to access our premises and might conduct verification of your personal data with records available in public registers of state and supervisory bodies. We also process your personal data to ensure the protection of our company’s assets and our employees and customers. For this purpose, based on our legitimate interest in monitoring our internal processes and complying with laws, we process your contact details, such as your address and email address, personal data like your name and date of birth, order and payment history, and history of your visits to our premises.
12. Regulatory Compliance. In some cases, we process your personal data to comply with laws and other legal regulations, e.g., to meet tax obligations and legal obligations related to business activities. In instances determined by applicable laws and other regulations, we might be required to disclose your personal data to public bodies and authorities. For this purpose, based on the need to comply with laws and other legal regulations, we process your contact details, such as your address and email address, personal data like your name and date of birth, order and payment history, and other data required by law. We do not process more personal data than what’s necessary to comply with our legal obligations.
13. Participation in promotional and other events. We send you information about promotional events and invitations to participate in various activities. If you decide to take part in any of these activities, we need your personal data to be able to organize these activities. Additionally, if you participate in any of these events, we require your personal data to evaluate the subject promotional or other event. For this purpose, we process your personal data based on your consent. You can withdraw your consent at any time without affecting the legality of the processing based on your consent before its withdrawal. We process your name, address, email address, and records of the relevant action.

Last update date: October 8, 2023